While running an analysis, SonarQube raises an issue every time a piece of code breaks a coding rule. The set of coding rules is defined through the quality profile associated with the project. Developers can also manually raise issues that cannot be detected by SonarQube (examples: the implementation of the method does not comply to the functional requirements, the javadoc of the method does not match its implementation, etc.).
Ideally, the team wouldn't introduce any new issues (any new technical debt). Plugins like Issues Report or SonarQube in Eclipse or SonarQube in IntelliJ can help developers because they provide the ability to perform local analyses to check their code before pushing it back to the SCM. But in real life, it's not always possible to code without any new technical debt, and sometimes it's not worth it.
So new issues get introduced. SonarQube's issues workflow can help you manage those issues. By default, there are seven different things you can do to an issue (other than fixing it in the code!): Comment, Assign, Plan, Confirm, Change Severity, Resolve, and False Positive. Plugins may add more options, such as Link to JIRA.
These actions break out into four different categories. First up is the "technical review" category.
Confirm, False Positive, and Change Severity fall into this category, which presumes an initial review of an issue to verify its validity. Assume it's time to review the technical debt added in the last review period - whether that's a day, a week, or an entire sprint. You go through each new issue and do one of three things:
Once issues have been through technical review, it's time to decide how you're going to deal them. You've got up to three choices here, and while the technical review options are mutually exclusive (well, mostly), you may find yourself using all three of these on the same issue:
There's only one option under the General category: comment. At any time during the lifecycle of an issue, you can log a comment on it. Comments are displayed in the issue detail in a running log. You have the ability to edit or delete the comments you made.
If you've been doing the math, you already know that there's only one option left: Resolve. Use this option to signal that you think you've fixed an open issue. If you're right, the next analysis will move it to closed status. If you're wrong, its status will go to re-opened.
So that's it. That's how SonarQube lets you manage issues: by helping you vet them, organize what to fix now and what to schedule for later, and track them as your Plan comes together.